Location: Cheltenham

Contract: Permanent

 
Purpose of the Role
Provide high-impact, proactive executive support that leads the administrative support to the senior management team and improves the speed and quality of decision-making across the business.

Key Responsibilities

1. Executive Support & Prioritisation - Manage SMT diary, inbox, briefings, and gatekeeping.

2. Senior Management, Board & Governance – Coordinate governance calendar, board packs, and minutes.

3. Meetings, Travel & Events – Own travel logistics and leadership event planning.

4. Stakeholder & Communications – Act as first point of contact for partners and draft executive communications.

5. Operations & Special Projects – Support SMT members, budget tracking, and process improvements.

6. Information Management & Tooling – Maintain organised archives and dashboards.

Skills & Experience Required

• 1+ years’ experience as an EA supporting C-suite in a fast-paced environment (scale-up, financial services, consulting or similar).

• Superb written and verbal communication; able to draft concise, executive-ready materials.

• Advanced MS 365 (Outlook, PowerPoint, Excel, Teams, SharePoint) skills.

• Strong judgement, confidentiality, and stakeholder management at senior levels.

• Proven mastery of complex diary, international travel, and board meeting cycles.

• Excellent organisation, attention to detail, and ability to anticipate needs.

Desirable

• Experience in insurance/financial/Legal services or a regulated environment.

• Familiarity with board processes/secretarial requirements, and expense tools (Concur).

• Project coordination/PMO experience; basic financial literacy (budgets, variance).

• Degree or EA/Business Administration qualification; PRINCE2/Agile awareness helpful.

Additional Consideration

Candidates with a Legal background or strong PA experience are highly encouraged to apply, as these skills align well with the governance, confidentiality, and organisational aspects of the role.

Criteria - Attainments and Qualifications

Strategic thinking • Bias for action • Discretion & integrity • Adaptability and flexibility • Relationship building • Professionalism and poise