We are seeking a proactive and detail-oriented HR Operations Generalist to join our team. This role requires excellent multitasking capabilities, proficiency in documentation, and strong interpersonal skills to collaborate effectively across the company. The HR Operations Generalist plays a vital role in overseeing key HR functions, optimising workflows, and ensuring compliance with employment regulations.

Why Join Marley?

At Marley, our people are at the heart of everything we do, and we are committed to creating a workplace where employees feel supported, valued, and empowered to succeed. The HR Operations Generalist role is critical in ensuring the seamless execution of HR processes that drive efficiency, compliance, and a positive employee experience.

This role goes beyond traditional HR administration it’s about optimising operational workflows, ensuring HR systems function effectively, and supporting the end-to-end employee lifecycle. You will play a pivotal role in shaping a high-performance culture, facilitating key HR transactions, and driving initiatives that enhance employee engagement. 

Job Location:

• Based in Bishops Cleeve with regular travel to our other offices

Job Type:

• Full-time (Monday-Friday)

Key Responsibilities:

• Compensation and Benefit Support: Maintain accurate and up to date details regarding compensation and benefits packages for all employees.

• HR Administration: Maintain and update employee records, produce correspondence and ensure accuracy and compliance with policies and legal requirements.

• Payroll & Benefits Administration: Collaborate with payroll and finance teams to facilitate salary processing and benefits administration.

• Policy Development & Implementation: Develop and enforce HR policies that streamline operations and enhance productivity.

• Employee Relations & Support: Strengthen relationships within HR and across departments while offering guidance on workplace matters, supporting the ER Generalist where necessary.

• Project Management Assistance: Support the Head of People, Talent and People Experience by overseeing HR projects, keeping them up to date with all progress.

• HR Systems & Reporting: Manage the HRIS systems, generate reports, and provide insights for decision-making.

• HR Transactions: Handle employee transitions such as promotions, secondments, reclassifications, and offboarding.

• Exit Interviews: Conduct interviews with departing employees to refine HR strategies and improve retention.

• Best Practices & Compliance: Ensure adherence to employment laws and industry best practices for optimal departmental performance.

Skills & Experience Required:

• Sound knowledge of HR law, best practices, and compliance regulations.

• Excellent interpersonal skills, with a natural ability to build trust and maintain positive relationships.

• Experienced in taking meeting minutes.

• Strong IT skills, including proficiency in MS Word, Excel, Outlook, and Teams.

• Highly organised, with strong time management and ability to balance multiple priorities.

• Exceptional attention to detail and accuracy in documentation and reporting.

• Able to work autonomously whilst while reporting into the Head of People, Talent and Customer Experience and wider leadership team.

• Strong prioritisation and diary management skills are essential.

• Educated to A-Level standard or equivalent, with GCSE English Language grade 5/C or equivalent.

• CIPD Level 3 (preferred but not essential) additional professional HR certification/membership preferred.

Benefits:

• Enhanced company pension.

• Cycle to work scheme.

• Life Insurance (following successful completion of probationary period).

• Private Medical Insurance (following successful completion of probationary period).

• Employee Assistance Programme.

• Free gym membership (PureGym).